Question 1

What's the difference between analog and IP cameras?

Accepted Answer

Analog cameras use coax cables and offer standard resolution (480p-720p). They're cost-effective but limited. IP cameras use network cables, offer up to 4K resolution, include AI analytics like facial recognition, and allow remote access via mobile apps. IP cameras are more expensive upfront but provide superior quality and features.

Question 2

Can I access my cameras remotely?

Accepted Answer

Yes! IP cameras and modern wireless systems allow full remote access via mobile apps (iOS/Android) or web browsers. You can view live footage, receive motion alerts, and even control PTZ cameras from anywhere with internet access.

Question 3

How much storage do I need for video recordings?

Accepted Answer

Storage depends on: number of cameras, resolution (4K needs more space), frame rate, and retention period. For example: 4 cameras at 1080p, 24/7 recording = ~2TB for 30 days. We can design systems with local NVR storage, cloud backup, or hybrid solutions.

Question 4

Do cameras work in low light or at night?

Accepted Answer

Yes. Most modern cameras have infrared (IR) illumination for night vision (up to 30m range). Higher-end models offer color night vision using ambient light or built-in LED spotlights. We'll recommend the right cameras based on your lighting conditions.

Question 5

Can surveillance cameras integrate with my alarm system?

Accepted Answer

Absolutely. IP cameras can integrate with alarm systems, access control, and intercoms. For example: when an alarm is triggered, cameras can auto-record that zone and send you instant alerts with video clips.

Question 6

What's the best camera for outdoor use in Canadian winters?

Accepted Answer

Look for: IP66/IP67 weatherproofing rating, IK10 vandal resistance, built-in heater for lenses, wide temperature range (-40°C to +50°C). Brands like Axis and Hanwha offer ruggedized models designed for harsh climates.

Question 7

How long does installation take?

Accepted Answer

Residential (2-4 cameras): 1 day. Commercial (10-20 cameras): 2-5 days depending on building size and cabling complexity. We provide a detailed timeline after site assessment.

Question 8

Can I add more cameras later?

Accepted Answer

Yes. IP camera systems are highly scalable. As long as your NVR (network video recorder) has available channels and your network can handle the bandwidth, adding cameras is straightforward.

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